Privacy Policy
For Visitors and Donors
This policy discloses what information is gathered about you when you visit our website, correspond with us or donate to us. It describes how we use that information and how you can control it.
How we collect and track visitor and donor information
We collect two kinds of information about visitors and donors to our website:
- Personal information such as email address, physical addresses and phone numbers when you sign up to receive news and project reports, create website accounts, enter into program activities, complete surveys or donate funds
- We also collect data as you navigate through our web pages
How we use visitor and donor information
The specific use of your personal information varies, depending on how you contact us and what you request.
- We use the personal information you provide voluntarily to send information you have requested and to acknowledge contributions that you have made.
- Your name and address may also be added to our U.S. mail list when you correspond with us or donate to us. From time to time we will send additional information about particular charitable activities that may be of interest to you.
- We may analyze visitors’ use of our website by tracking information, such as page views, traffic flow, search terms and click-throughs. We will use this information to improve our website to better suit your informational needs. We may share this anonymous traffic and demographic information in aggregate form with our network sites and our business supporters and corporate sponsors for marketing purposes.
How you can review, update, collect or have your personal information deleted:
- To unsubscribe from our email correspondence, you can click on the “unsubscribe” link in one of our e-mails or you can send an email requesting a change in your email subscriptions to giving@wfpusa.org.
- To change your address or suppress your name from our mailing list, send an email to giving@wfpusa.org.
- You can also call our donor inquiries line at 202-627-3939 or mail your request to:
World Food Program USA
Attention: Development Department
1750 H Street NW
Suite 500
Washington, DC 20006
How we ensure the security and integrity of visitor and donor data
Confidentiality of sensitive information is preserved by complying with the accepted standards and operational policies set forth by this organization. All staff are trained in our Privacy Policy and have access to personal user information on a strictly “need to know” basis.
Our website operates on a secure server running on SSL Extended Validation certificate. Every time you type in our website’s address, this certificate passes it through a strict verification process that proves our exclusive right to use the domain and confirms our legal, operational and physical existence. It also proves that we have authorized this verification. All these protocols ensure that all data – including personally identifying information and credit card information – transmitted between our web server and your browser remains encrypted always.
Though we may use a third party web analysis service to improve our website performance and visitor experience, no personally identifiable information, such as names or email addresses, will be disclosed to them. Only aggregated and anonymous information will be supplied. No individualized information will be provided.
World Food Program USA may make use of commercial vendors to perform activities on our behalf, such as fulfilling mailing campaigns, processing credit card payments, managing mailing lists and delivering packages. These parties are restricted from using your information for any other purpose than that for which they have been retained.
Because we care about the safety and privacy of children online, we comply with the federal Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and the accompanying FTC regulation protect the privacy of children using the Internet. We do not knowingly collect contact or personal information from children under 13. Our sites are not intended to solicit information of any kind from children under 13, and we have designed our sites to block our knowing acceptance of information from children under 13 whenever age related information is requested.
It is possible that by fraud or deception by others we may receive information given to us or pertaining to children under 13. If we are notified of this, as soon as we verify the information, we will immediately obtain parental consent or otherwise delete the information from our servers.
Our Cookies
Cookies enable our systems to recognize your computer, so that we can provide you unique information and features. We may use cookies to track your visits to our site and the information you are most interested in on our site. You can set your web browser to warn you before accepting cookies or to block cookies. If you block cookies, you may not be able to use certain site features or functions.
We may use Artificial Intelligence (AI) to leverage anonymous data in a predictive nature. We exclude personal identifiable information (PII) to protect visitor and donor privacy.
Notification of Policy Changes
If we change our Privacy Policy, we will post those changes on this website. If we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify our patrons in the most reasonable way possible. Visitors are always able to contact us.
SMS Privacy Policy
The World Food Program USA Alerts application and the associated World Food Program USA Alerts website available at www.wfpusa.org are owned and operated by World Food Program USA Alerts (“us” “we” or “our”). This World Food Program USA Alerts privacy policy (the “Privacy Policy”) is intended to inform you of our policies and practices regarding the collection, use and disclosure of any information you submit to us through World Food Program USA Alerts. This includes “Personal Information,” which is information about you that is personally identifiable such as your name, e-mail address, user ID number, and other non-public information that is associated with the foregoing, as well as “Anonymous Information,” which is information that is not associated with or linked to your Personal Information and does not permit the identification of individual persons.
User Consent
By accessing or otherwise using World Food Program USA Alerts, you agree to the terms and conditions of this Privacy Policy and the associated [Hyperlink to your Terms of Service page] Terms of Service you expressly consent to the processing of your Personal Information and Anonymous Information according to this Privacy Policy. Your Personal Information may be processed by us in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.
Regarding Children
Children under the age of 13 are not permitted to use World Food Program USA Alerts and we do not intentionally collect or maintain Personal Information from those who are under 13 years old. Protecting the privacy of children is very important to us. Thus, if we obtain actual knowledge that a user is under 13, we will take steps to remove that user’s Personal Information from our databases. We recommend that children between the ages of 13 and 18 obtain their parent’s permission before submitting information over the internet. By using World Food Program USA Alerts, you are representing that you are at least 18 years old, or that you are at least 13 years old and have your parents’ permission to use World Food Program USA Alerts.
Collection and Use of Information
Personal Information
In general, we collect Personal Information that you submit to us voluntarily through World Food Program USA Alerts. We also collect information that you submit in the process of creating or editing your account and user profile on World Food Program USA Alerts. For example, our registration and login process requires you to provide us with your name, valid email address and password of your choice. When you personalize your profile and use the features of World Food Program USA Alerts, we will collect any information you voluntarily provide, and we may also request optional information to support your use of World Food Program USA Alerts, such as your year of birth, gender and other demographic information. We collect information in the form of the content that you submit during your use of World Food Program USA Alerts, such as photos, comments, ratings and other information you choose to submit. We may also collect information about you and your friends, from any social network you may have connected from, in order to provide you with a more personalized experience. For instance, we may collect your user ID or profile information that you have permitted to be displayed through World Food Program USA Alerts in order to display you as a friend or in association with your profile and collections. When you order our products or services, you will need to submit your credit card or other payment information so that our service providers can process your payment for those products and services. If you choose to sign up to receive information about products or services that may be of interest to you, we will collect your email address and all related information. Additionally, we collect any information that you voluntarily enter, including Personal Information, into any postings, comments, or forums within the World Food Program USA Alerts community.
Personal Information from Other Sources
We may receive Personal Information about you from other sources with which you have registered, companies who we have partnered with (collectively, “Partners”) or other third parties. We may associate this information with the other Personal Information we have collected about you.
E-mail and E-mail Addresses
If you send an e-mail to us, or fill out our “Feedback” form through World Food Program USA Alerts, we will collect your e-mail address and the full content of your e-mail, including attached files, and other information you provide. We may use and display your full name and email address when you send an email notification to a friend through World Food Program USA Alerts or the social network from which you have connected to World Food Program USA Alerts (such as in an invitation, or when sharing your content). Additionally, we use your email address to contact you on behalf of your friends (such as when someone sends you a personal message) or notifications from a social network or other website with whom you have registered to receive such notifications. We may use this e-mail address to contact you, for things such as notifications of limited edition shop sales and other related information. You may indicate your preference to stop receiving further promotional communications as further detailed below.
Information Collected Via Technology
As you use World Food Program USA Alerts, certain information may also be passively collected and stored on our or our service providers’ server logs, including your Internet protocol address, browser type, and operating system. We also use Cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and viewed, or on which of the advertisements displayed on World Food Program USA Alerts you clicked. This type of information is collected to make World Food Program USA Alerts and solutions more useful to you and to tailor the experience with World Food Program USA Alerts to meet your special interests and needs.
An “Internet protocol address” or “IP Address” is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. For example, we, or our service providers, may track your IP Address when you access World Food Program USA Alerts to assist with ad targeting.
“Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience with World Food Program USA Alerts. Persistent Cookies can be removed by following your Internet browser help file directions. In order to use our services offered through World Food Program USA Alerts, your web browser must accept Cookies. If you choose to disable Cookies, some aspects of World Food Program USA Alerts may not work properly, and you will not be able to receive our services.
We may also enable advertisers and ad servers to promote third-party products and/or services by placing advertisements on World Food Program USA Alerts. These advertisers and ad servers may use Cookies and/or “Web Beacons” (which are usually small, transparent graphic images) in order to monitor information related to served advertisements. Clicking on such advertisements will direct you to the website of a third-party and the advertiser. This Privacy Policy does not cover the privacy practices of any advertisers or ad servers.
Use and Disclosure of Information
Except as otherwise stated in this Privacy Policy, we do not generally sell, trade, rent, or share the Personal Information that we collect with third parties, unless you ask or authorize us to do so.
In general, Personal Information you submit to us is used by us to provide you access to World Food Program USA Alerts, to improve World Food Program USA Alerts, to better tailor the features, performance, and support of World Food Program USA Alerts and to offer you additional information, opportunities, promotions and functionality from us, our partners or our advertisers at your request. Additionally, we do share your content preferences and other information with the social network from which you have connected to World Food Program USA Alerts, along with those companies and persons you have asked us to share your information with.
We may provide your Personal Information to third-party service providers who work on behalf of or with us to provide some of the services and features of World Food Program USA Alerts and to help us communicate with you. Examples of such services include sending email, analyzing data, providing marketing assistance, processing payments (including credit card payments), and providing customer service. We require our third-party service providers to promise not to use such information except as necessary to provide the relevant services to us. This Privacy Policy does not cover the use of your personally identifiable information by such third-parties. We do not maintain responsibility for the manner in which third parties, including, without limitation, social networks, other partners and advertisers, use or further disclose Personal Information collected from you in accordance with this Privacy Policy, after we have disclosed such information to those third parties. If you do not want us to use or disclose Personal Information collected about you in the manners identified in this Privacy Policy, you may not use World Food Program USA Alerts. Although we currently do not have a parent company, any subsidiaries, joint ventures, or other companies under a common control, we may in the future, and we may share some or all of your Personal Information with these companies, in which case we will require them to honor this Privacy Policy.
In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer’s assets may continue to process your Personal Information as set forth in this Privacy Policy. We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights or property, you, or third parties. You hereby consent to us sharing your Personal Information under the circumstances described herein.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
The Ability of others to View your Information
Helping you to protect your information is a vital part of our mission. It is up to you to make sure you are comfortable with the information you choose to provide us and the information you choose to publish. You understand that when you use World Food Program USA Alerts, certain information you post or provide through World Food Program USA Alerts, such as your name, profile, comments, posts and ratings, may be shared with other users and posted on publicly available portions of World Food Program USA Alerts, including without limitation, chatrooms, bulletin and message boards, along with other public forums. Please keep in mind that if you choose to disclose Personal Information when posting comments or other information or content through World Food Program USA Alerts, this information may become publicly available and may be collected and used by others, including people outside the World Food Program USA Alerts community. We will not have any obligations with respect to any information that you post to parts of World Food Program USA Alerts available to others, and recommend that you use caution when giving out personal information to others in public forums online or otherwise. We also share the information you publish with other third parties.
Third Party Sites and Advertising
WFPUSA alerts may contain links to other websites. Please be aware that we are not responsible for the privacy practices or the content of such other websites. We encourage our users to read the privacy statements of each and every website they visit. This World Food Program USA Alerts applies solely to information collected by us through World Food Program USA Alerts and does not apply to these third-party websites. The ability to access information of third- parties from World Food Program USA Alerts, or links to other websites or locations, is for your convenience and does not signify our endorsement of such third-parties, their products, their services, other websites, locations or their content.
Your Choices Regarding Your Personal Information
We offer you choices regarding the collection, use, and sharing of your Personal Information. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the promotional e-mail you receive or by contacting us directly (please see contact information below).
Despite your indicated email preferences, we may send you administrative emails regarding World Food Program USA Alerts, including, for example, administrative confirmations, and notices of updates to our Privacy Policy if we choose to provide such notices to you in this manner.
You may change any of your profile information by editing it in the profile settings page. You may request deletion of your Personal Information by contacting us at giving@wfpusa.org, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request, only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives.
Feedback
If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy. You agree that any such comments and any email we receive becomes our property. We may use feedback for marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.
Security
We are committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. Even though we have taken significant steps to protect your Personal Information, no company, including us, can fully eliminate security risks associated with Personal Information.
Contact and Revisions
If you have questions or concerns about our Privacy Policy, please contact us at: giving@wfpusa.org. This Privacy Policy is subject to occasional revision at our discretion, and if we make any substantial changes in the way we use your Personal Information, we will post an alert on this page. If you object to any such changes, you must cease using World Food Program USA Alerts. Continued use of World Food Program USA Alerts following notice of any such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.
SMS Terms and Conditions
The World Food Program USA Short Code 97691 provides alerts and updates to subscribers on World Food Program USA’s actions and initiatives, including volunteer opportunities and civic engagement alerts.
1. When you opt-in to the service, we will send you an SMS message to confirm your signup.
2. You can cancel the SMS service at any time. Just text “STOP” to 97691 to opt out. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If at any time you forget what keywords are supported, just text “HELP” to 97691 for help. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
4. We are able to deliver messages to the following mobile phone carriers:
Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
For all questions about the services provided by this short code, you can send an email to giving@wfpusa.org
6. If you have any questions regarding privacy, please read our privacy policy.
7. We will use mobile messaging to solicit volunteers, donations, and support for our organization
Contact Information
World Food Program USA
1750 H Street NW
Suite 500
Washington, DC 20006
Email address: Giving@wfpusa.org