Operations Assistant

Job Details

Job Location: World Food Program USA – Washington, DC
Remote Type: Hybrid in Washington, DC
Position Type: Full Time
Salary Range: $45,000-$50,635 / year


Position Overview

World Food Program USA (WFP USA) is looking for a highly organized and detail-oriented Operations Assistant who will be responsible for the day-to-day administrative support of WFP USA’s operations team, which includes Human Resources, Finance & Accounting, Information Technology, Data Analytics, and Office Operations. Using a versatile skill set, the Operations Assistant will perform a variety of resource management, planning, and administrative tasks to ensure the department functions efficiently to support WFP USA’s mission. The Operations Assistant will be integrally involved in the department’s internal processes and work closely with members of the other departments as well as Operations Team Leadership.


About World Food Program USA

World Food Program USA’s values provide the framework for how we behave and work together to reach our goals to feed and save the lives of the most vulnerable people around the world. Those values are:

Collaborative: We are all one team
Accountable: We own our work
Respectful: We are kind to each other
Inclusive: We champion diversity
Optimistic: We have a make it happen attitude

We are looking for applicants who embody these values and are invested in forwarding our mission.

Why Join Us?

  • We are a dynamic, forward leaning, financially stable organization.
  • You will be joining an effective, committed, high-performing group of colleagues who are well-regarded in the community.
  • This position will play a crucial role in aiding the organization in their mission of ending global hunger

Highlighted Responsibilities:

  • Perform administrative duties such as organizing events, scheduling meetings, collecting and processing mail, answering phones, etc.
  • Ensure the timely maintenance of office and facility equipment.
  • Maintain company databases through accurate data entry and review.  Assist Operations Team managers with preparing monthly expense reports.
  • Assist Finance & Accounting in processing invoices and contracts.
  • Assist Human Resources and Information Technology with onboarding activities to warmly welcome new employees to WFP USA and staff engagement activities.
  • Support the Operations Team with documenting and enforcing company policies and standards.
  • Order and receive office and kitchen supplies and equipment, follow up with vendors to ensure tax-exemption is applied where appropriate. Maintain kitchen inventory and the tide
  • Track daily operations and report or resolve issues.
  • Act as the primary liaison with building management and vendors on office management matters.
  • Make recommendations for business performance improvement.
  • Prepare reports on operations activities for management review.
  • Provide administrative support to other departments or projects as needed.
  • Maintain an orderly and accurate filing system for all processed documents.
  • Strong verbal and written communication skills to interact clearly with donors, vendors, and other employees
  • Interpersonal skills to create a pleasant experience for all donors, vendors, and employees, such as being personable and attentive.
  • Obtain and maintain a public notary commission and serve as notary for official WFP USA documents.
  • Direct visitors and callers to the appropriate person or department.
  • Perform other duties as assigned.

Qualifications:

  • High School Diploma/Equivalent with at least two years of relevant experience in a business office environment or a Bachelor’s degree. 
  • Personal qualities of integrity, credibility, and unwavering commitment to WFP USA’s mission.
  • High school diploma or equivalent; Bachelor’s degree preferred.
  • Strong organizational and administrative skills.
  • Ability to multi-task and thrive under pressure
  • Proficiency in Microsoft Office required
  • Detail-oriented with strong analytical and problem-solving skills.
  • Excellent oral and written communication skills.
  • Ability to multitask.